Question 1

What is your minimum order quantity (MOQ)?

Accepted Answer

We have NO minimum order quantity requirement. You can order from just 1 piece for prototyping and testing purposes up to 10,000+ units for production runs. Our flexible manufacturing capabilities allow us to serve both small-scale R&D projects and large-scale production needs. Pricing becomes more competitive with larger volumes, but we welcome orders of any size.

Question 2

What is the typical lead time for wire harness production?

Accepted Answer

Lead times vary based on complexity and quantity: Prototypes/Samples (1-50 units): 7-10 business days; Small Batch Production (100-500 units): 10-15 business days; Volume Production (1000+ units): 15-20 business days. Rush services are available for urgent projects with expedited fees. Lead time includes production, testing, and packaging but excludes shipping time. We provide detailed project timelines after reviewing your specifications.

Question 3

Do you offer prototype cable assembly services?

Accepted Answer

Yes! Prototype development is one of our core services. We offer rapid prototyping with 7-10 day turnaround for most designs. Our prototype service includes: Free DFM (Design for Manufacturing) analysis, Engineering consultation and design optimization, Quick-turn PCB assembly if needed, Full electrical testing and inspection, Detailed documentation and test reports. You can order as few as 1-5 prototype units before committing to production.

Question 4

What certifications do you have?

Accepted Answer

WellPCB holds internationally recognized quality certifications: ISO 9001:2015 (Quality Management System - certified by SAI Global), IATF 16949:2016 (Automotive Quality Standard), ISO 13485:2016 (Medical Device Quality System - supply chain certified), IPC/WHMA-A-620 (Cable & Wire Harness Assembly Standards), UL Certification (Product Safety Standards), RoHS & REACH Compliance (Environmental Standards). We can provide certificate copies upon request and maintain full traceability for all products.

Question 5

Can you handle complex multi-conductor harnesses?

Accepted Answer

Absolutely. We specialize in complex, high-value custom wire harness solutions. Our capabilities include: Up to 240+ conductors in a single harness, Multi-layer cable assemblies with various wire gauges (30AWG to 4AWG), Mixed signal types (power, data, coaxial, twisted pair), Complex routing with custom breakout configurations, Overmolded and shielded assemblies. We have extensive experience with automotive, robotics, and industrial control applications requiring sophisticated designs.

Question 6

Do you provide Design for Manufacturing (DFM) analysis?

Accepted Answer

Yes, DFM analysis is included FREE with every project. Our engineering team will review your design and provide recommendations on: Wire and cable selection optimization, Connector compatibility and cost alternatives, Manufacturing feasibility and assembly efficiency, Cost reduction opportunities without compromising quality, Reliability improvements and failure mode prevention. This service typically adds 1-2 days to the quote process but can save significant time and money in production.

Question 7

What is your quality control process?

Accepted Answer

We implement a comprehensive multi-stage quality control system: Incoming Inspection - 100% inspection of raw materials and components; In-Process Controls - Statistical process control with continuous monitoring; Electrical Testing - 100% continuity, hi-pot, and resistance testing; Visual Inspection - IPC-620 workmanship standards verification; Final Testing - Functional testing per customer specifications; Documentation - Full traceability with serial numbers and test reports. Our quality system is ISO 9001 and IATF 16949 certified with 99.8% first-pass yield.

Question 8

Do you offer expedited production services?

Accepted Answer

Yes, we offer rush production for urgent requirements. Expedited options include: 3-5 day prototypes (50% rush fee), 7-10 day small batch production (30% rush fee), Priority scheduling for repeat customers. Rush services are subject to current production capacity and material availability. Contact our sales team to discuss your timeline requirements and we will do our best to accommodate urgent needs.

Question 9

What is the difference between wire harness and cable assembly?

Accepted Answer

While often used interchangeably, there are technical distinctions: Wire Harness - Multiple wires bound together with ties, sleeves, or conduits; typically used for organizing wires within equipment; emphasizes routing and protection. Cable Assembly - One or more cables with connectors or terminations; may include single or multi-conductor cables; emphasizes electrical connectivity and signal integrity. In practice, both terms describe custom electrical interconnect solutions, and we manufacture both types based on your specific application requirements.

Question 10

What wire gauges (AWG) do you support?

Accepted Answer

We work with a comprehensive range of wire gauges: Fine Wire: 30AWG, 28AWG, 26AWG (data/signal applications); Standard Wire: 24AWG, 22AWG, 20AWG, 18AWG (general purpose); Power Wire: 16AWG, 14AWG, 12AWG, 10AWG (power distribution); Heavy Wire: 8AWG, 6AWG, 4AWG (high current applications). Wire selection depends on your voltage, current, and environmental requirements. Our engineering team can help you select the optimal gauge for your application.

Question 11

Can you work with high-voltage applications up to 1000V?

Accepted Answer

Yes, we have extensive experience with high-voltage wire harness manufacturing up to 1000V DC/AC. Our HV capabilities include: Specialized insulation materials (PTFE, Silicone, Kapton), High-voltage rated connectors (TE, Amphenol, Anderson), Proper creepage and clearance design, Hi-pot testing up to 3000V AC, Compliance with UL, CSA, and IEC standards. Common applications include EV battery systems, solar inverters, industrial equipment, and medical devices. We follow strict safety protocols for HV assembly.

Question 12

What connector brands do you use?

Accepted Answer

We work with all major connector manufacturers and maintain stock of common types: Major Brands: Molex, TE Connectivity, JST, Amphenol, Hirose, JAE, 3M, Phoenix Contact, Deutsch, LEMO, Harting, Samtec, FCI, Weidmüller. Connector Types: Board-to-board, Wire-to-board, Wire-to-wire, Circular connectors, Rectangular connectors, D-sub connectors, RJ45/USB/HDMI, Custom/Proprietary connectors. If you specify a particular connector series, we can source it from authorized distributors. We also recommend cost-effective alternatives when appropriate.

Question 13

Do you offer IP67/IP68 waterproof assemblies?

Accepted Answer

Yes, we specialize in waterproof and environmentally sealed cable assemblies: IP Ratings Available: IP54 (splash resistant), IP65 (dust-tight, water jet resistant), IP67 (submersible to 1m for 30 minutes), IP68 (continuous submersion to specified depth). Sealing Methods: Overmolding (injection molded seals), Potting (epoxy/polyurethane encapsulation), Heat shrink with adhesive, Sealed connector systems, Gland seals and cable glands. Common applications include marine equipment, outdoor sensors, automotive underhood, and industrial machinery. We can perform IP testing and provide certification if required.

Question 14

What is your maximum conductor count?

Accepted Answer

We can manufacture wire harnesses with up to 240+ individual conductors in a single assembly. Complex harness capabilities: High conductor count (50-240+ wires), Mixed wire gauges in single harness, Multi-level breakout configurations, Twisted pairs and shielded groups, Color-coded or numbered wires for identification. Large harnesses require careful design for proper routing, strain relief, and testing. Our engineering team has extensive experience with complex automotive, aerospace, and industrial control harnesses.

Question 15

Can you provide UL/CSA/CE certified assemblies?

Accepted Answer

Yes, we can manufacture wire harnesses compliant with major safety standards: Certifications: UL (Underwriters Laboratories - North America), CSA (Canadian Standards Association), CE (European Conformity), TÜV (German technical inspection), CCC (China Compulsory Certification). Our facility is UL-recognized, and we use UL-listed materials (wires, connectors, terminals). For specific product certifications, we can coordinate with third-party testing labs for compliance verification and certification marking.

Question 16

What temperature ranges do your cables support?

Accepted Answer

We offer wire harness solutions for various temperature environments: Standard Temperature: -20°C to +80°C (PVC insulation); Extended Temperature: -40°C to +105°C (TPE/TPU insulation); High Temperature: -55°C to +150°C (Silicone insulation); Very High Temperature: -65°C to +200°C (PTFE/Teflon insulation). Temperature ratings depend on insulation material, conductor type, and environmental factors. We can recommend appropriate materials based on your operating temperature requirements and application environment.

Question 17

Do you offer custom overmolding services?

Accepted Answer

Yes, overmolding is one of our core capabilities for strain relief and environmental protection: Overmolding Services: Cable-to-connector overmolding, Strain relief boots, Grip handles and ergonomic shapes, Multi-shot overmolding (2+ colors/materials), IP67/IP68 waterproof sealing. Materials: TPE (thermoplastic elastomer), TPU (thermoplastic polyurethane), Silicone rubber, PVC (polyvinyl chloride). We can create custom overmold tooling based on your 3D CAD models. Typical tooling lead time is 2-3 weeks with initial samples in 3-4 weeks.

Question 18

What testing do you perform on cable assemblies?

Accepted Answer

We conduct comprehensive electrical and mechanical testing on 100% of assemblies: Electrical Testing: Continuity testing (all connections verified), Hi-pot dielectric testing (insulation integrity), Resistance measurement (precise ohm readings), Insulation resistance testing, Functional testing (per customer specifications). Mechanical Testing: Pull force testing (crimp strength), Insertion/extraction force (connector mating), Flexure testing (flex life cycles), Environmental testing (temperature, humidity, salt spray). Test reports are provided with every shipment including serial numbers for full traceability.

Question 19

How is pricing calculated for custom cable assemblies?

Accepted Answer

Pricing is based on multiple factors including: Material Costs - Wire type and length, Connector types and quantity, Terminals and components; Labor Costs - Assembly complexity and time, Number of terminations, Testing requirements; Overhead - Tooling and fixtures (amortized), Quality control, Packaging and documentation; Volume - Larger quantities receive volume discounts, Setup costs spread across quantity. For accurate pricing, we need: detailed specifications, target quantity, and delivery timeline. We typically provide quotes within 24-48 hours with detailed cost breakdowns.

Question 20

Do you offer volume discounts?

Accepted Answer

Yes, we offer tiered pricing based on order volume: Prototypes (1-50 units): Standard prototype pricing; Small Batch (100-500): 15-25% discount vs prototype; Medium Volume (1,000-5,000): 30-40% discount; High Volume (10,000+): 45-60% discount. Discounts vary based on complexity and materials. We also offer: Blanket purchase orders with scheduled releases, Annual volume commitments with locked-in pricing, Consignment inventory programs for large customers. Contact our sales team for volume pricing specific to your project.

Question 21

What payment terms do you accept?

Accepted Answer

We offer flexible payment terms based on order size and customer relationship: New Customers - 100% payment before production (wire transfer, PayPal, credit card); After First Order - 50% deposit, 50% before shipment; Established Customers - Net 30 or Net 60 terms available after credit review; Large Projects - Milestone-based payment schedules (30% deposit, 40% at production start, 30% at shipment). Payment Methods: Wire transfer (T/T), PayPal (for small orders), Credit card (via Stripe), Letter of credit (for large international orders). We accept USD, EUR, and CNY.

Question 22

Do you ship internationally?

Accepted Answer

Yes, we ship worldwide from our facilities in China, Thailand, Philippines, and Poland: Shipping Methods: Express (DHL, FedEx, UPS) - 3-7 days, Air freight - 7-10 days, Sea freight - 20-35 days (cost-effective for large orders). We handle all export documentation including: Commercial invoice, Packing list, Certificate of origin, Material safety data sheets (MSDS), Customs declarations. Delivery Duties Paid (DDP) and Delivery At Place (DAP) terms available. We have extensive experience shipping to USA, Canada, Europe, Australia, and Asia.

Question 23

What are your shipping options and costs?

Accepted Answer

Shipping options and costs depend on weight, destination, and urgency: Express Shipping (DHL/FedEx/UPS): 3-7 days delivery, $25-100 for small packages (0-5kg), $100-300 for medium packages (5-20kg), Best for prototypes and urgent orders. Air Freight: 7-10 days delivery, $5-15 per kg, Suitable for 20kg+ shipments, Airport-to-airport or door-to-door. Sea Freight: 20-35 days delivery, $500-1500 per cubic meter, Most economical for large/heavy shipments, Full container (FCL) or less-than-container (LCL). We provide detailed shipping quotes with your order quote. Free shipping available for orders over $5,000 (excluding remote areas).

Question 24

Do you offer consignment inventory programs?

Accepted Answer

Yes, we offer consignment and vendor-managed inventory (VMI) programs for qualifying customers: Program Benefits: Guaranteed stock availability, Reduced lead times (ship within 24-48 hours), Locked-in pricing for contract period, Flexible pull schedules, Reduced administrative burden. Requirements: Minimum annual volume commitment ($50,000+), 3-12 month rolling forecast, Signed consignment agreement, Regular communication of demand changes. This is ideal for customers with steady demand, just-in-time manufacturing, or seasonal fluctuations. Contact our sales team to discuss your inventory management needs.

Question 25

Can you help with cable harness design?

Accepted Answer

Yes! Our experienced engineering team provides comprehensive design support: Design Services: Custom harness design from specifications, CAD drawings (2D and 3D models), Schematic and wiring diagrams, Bill of materials (BOM) creation, Design for manufacturing (DFM) optimization. We can work from: Your existing drawings or samples, Verbal specifications and application requirements, Competitive teardown and reverse engineering. Our 50+ design engineers have expertise across automotive, medical, industrial, and robotics applications. Design services are typically FREE for projects moving to production.

Question 26

Do you provide 3D CAD models?

Accepted Answer

Yes, we provide detailed 3D CAD models for your wire harness designs: Available Formats: STEP (.step, .stp), IGES (.iges, .igs), Parasolid (.x_t), SOLIDWORKS (.sldprt, .sldasm), AutoCAD (.dwg, .dxf), Other formats upon request. Our 3D models include: Accurate connector geometries, Wire routing and bend radius, Strain relief and protective sleeving, Mounting brackets and clips, Assembly configurations. This helps you verify fit and integration in your product assembly before committing to production. 3D models are typically provided during design review stage.

Question 27

Can you recommend wire and connector selections?

Accepted Answer

Absolutely! Our engineers provide expert component selection guidance: Wire Selection Criteria: Current carrying capacity (ampacity), Voltage rating and insulation, Temperature range and environment, Flexibility and bend radius, Cost and availability. Connector Selection Criteria: Electrical requirements (current, voltage, frequency), Mechanical requirements (mating cycles, retention force), Environmental sealing (IP rating), Size constraints and PCB footprint, Cost and supply chain stability. We leverage our relationships with major suppliers (Molex, TE, JST, Amphenol) to recommend proven, cost-effective solutions. We can also suggest alternative components to improve performance or reduce costs.

Question 28

Do you offer prototyping before production?

Accepted Answer

Yes, prototyping is highly recommended and we strongly encourage it before production: Prototype Process: Submit your design specifications, Engineering review and DFM feedback (1-2 days), Quote approval and payment, Prototype fabrication (7-10 days), Shipping and customer testing, Design refinement if needed, Production release. Prototype Benefits: Verify form, fit, and function, Test electrical performance, Identify design issues early, Validate manufacturing process, Reduce risk of production delays. Most customers order 3-10 prototype units for internal testing and validation. Prototype tooling can often be reused for production, reducing costs.

Question 29

Can you reverse-engineer existing cable assemblies?

Accepted Answer

Yes, we offer reverse engineering services for obsolete or undocumented assemblies: Reverse Engineering Process: Send us sample harness (1-2 units preferred), Physical teardown and documentation, Connector identification and sourcing, Wire specification analysis, Dimensional measurements, Electrical testing and characterization, CAD drawing creation, Quote for reproduction. Timeline: 5-7 days for simple assemblies, 10-15 days for complex harnesses. This service is ideal for: Legacy products without documentation, Obsolete components requiring substitution, Second-source manufacturing, Cost reduction initiatives. Reverse engineering fees are typically $500-2000 depending on complexity, credited toward production orders.

Question 30

Do you provide test reports and documentation?

Accepted Answer

Yes, comprehensive documentation is included with every shipment: Standard Documentation: Commercial invoice and packing list, Test reports (continuity, hi-pot, resistance), First article inspection report (FAIR), Certificates of compliance (RoHS, REACH), Material certifications (wire, connectors). Optional Documentation (upon request): Detailed inspection reports with photos, Material traceability documents, Certificate of origin, Mill test reports (MTR), PPAP documentation (for automotive), ISO certificates and quality manual. All assemblies are serialized with laser-etched or printed labels for complete traceability. We maintain production records for 7+ years for warranty and audit purposes.

Frequently Asked QuestionsWire Harness & Cable Assembly