German Logistics OEM: Incomplete BOM Clarified for Partial Component Order
A German logistics technology OEM requested specific harness components against an incomplete BOM, needing partial fulfillment rather than full assemblies.
Background
A logistics technology OEM in Germany requested a quote for wiring harness components, but supplied an incomplete BOM and wanted only specific parts rather than full assemblies.
The Challenge
The initial BOM contained unclear material specifications that delayed quoting. The customer's requirement for components-only partial fulfillment also demanded flexible management of the manufacturing scope.
Our Solution
Our sales team proactively identified the missing information and requested clarifications from the client. We then adjusted the production scope to supply individual harness parts and connectors instead of forcing a full-assembly order.
The Result
We clarified the BOM, issued an accurate quote, and secured the initial order — including a 300-piece MOQ on the specified connector. The partial fulfillment built trust for future full-assembly projects.